Polasaí príobháideachais

Privacy & Cookie Policy

Effective Date: 18/03/2026

Flannery Group ("we", "our", "us") is committed to protecting your privacy and ensuring your personal data is handled safely and transparently. This Privacy & Cookie Policy explains how we collect, use, and protect your personal data and our use of cookies, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. By using our website, you consent to the practices described in this policy.

1. Data Controller

The data controller for personal data collected on this website is:

Flannery Group
D5 Santry Business Park
Santry
Dublin 9
Ireland
D09 P291

Email: Info@FlanneryGroup.ie

You can contact us at any time regarding your personal data or to exercise your rights under GDPR.

2. Personal Data We Collect

We may collect the following personal data when you interact with our website:

  • Name, email address, phone number, and mailing address.
  • Payment information (processed securely via third-party providers).
  • Account login details if you register on the site.
  • Information about your orders, enquiries, or interactions with us.
  • Cookies and usage data (see Section 6).

We collect this data only as necessary to provide our services, improve our website, or communicate with you.

3. How We Collect Personal Data

We collect personal data when you:

  • Place an order or register on our website.
  • Subscribe to newsletters or email updates.
  • Fill out contact forms or communicate with us.
  • Browse or interact with our website using cookies and analytics tools.

4. Legal Basis for Processing

Under GDPR, we process your personal data based on one or more of the following legal grounds:

  • Contractual necessity: To process orders and provide requested services.
  • Consent: For marketing communications, newsletters, and non-essential cookies.
  • Legitimate interests: To improve our website, ensure security, and analyse website usage.
  • Legal obligation: To comply with applicable laws and regulations.

5. How We Use Your Personal Data

We use your personal data for purposes including:

  • Fulfilling orders and managing transactions.
  • Responding to enquiries and providing customer support.
  • Personalising your experience on our website.
  • Sending newsletters, updates, or marketing communications (where consent has been provided).
  • Analysing website usage and improving our services.
  • Ensuring website security and preventing fraud.

6. Cookies

We use cookies and similar technologies to improve your browsing experience.

Types of Cookies

  • Essential Cookies: Required for website functionality (no consent required).
  • Preference Cookies: Remember your settings (consent required).
  • Analytics Cookies: Help us understand website usage (consent required).
  • Marketing/Advertising Cookies: Used to deliver relevant advertising (consent required).

Third-Party Cookies

We use third-party services including:

Consent & Cookie Management

You will be asked to provide consent via a cookie banner before non-essential cookies are placed. You may accept, reject, or manage your preferences at any time through the cookie banner or your browser settings.

Cookie Retention

Session cookies expire when your browser closes. Persistent cookies remain for up to 30 days, while third-party cookies are retained according to their own policies.

Disabling cookies may affect certain website features but will not prevent you from placing orders.

7. Sharing Personal Data

We do not sell or trade your personal data.

We may share your personal data with trusted third-party providers where necessary to:

  • Process payments.
  • Deliver products or services.
  • Provide website analytics.
  • Conduct marketing campaigns.

All third-party processors are contractually required to protect your personal data in accordance with GDPR.

8. Protecting Your Personal Data

We implement appropriate technical and organisational security measures, including:

  • SSL encryption for sensitive information.
  • Secure networks and restricted access to personal data.
  • Regular malware scanning and security audits.

9. Data Retention

We retain personal data only for as long as necessary to provide our services or comply with legal obligations. Data that is no longer required will be securely deleted or anonymised.

10. Your Rights Under GDPR

You have the right to:

  • Access your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your personal data ("Right to be Forgotten").
  • Request restriction of processing.
  • Object to certain types of processing, including direct marketing.
  • Receive your data in a portable format.
  • Lodge a complaint with the Data Protection Commission in Ireland.

To exercise your rights, please contact us at Info@FlanneryGroup.ie.

11. Data Breach Notification

In the event of a personal data breach, we will notify affected individuals and the Data Protection Commission within 72 hours where required by law.

12. Children's Privacy

We do not knowingly collect personal data from children under the age of 16 without verifiable parental or guardian consent.

We are committed to protecting children's privacy by limiting data collection, providing age-appropriate information, and obtaining parental consent where necessary.

13. Marketing Communications

If you consent to receive marketing emails or newsletters, you may opt out at any time by:

We will process opt-out requests promptly.

14. Changes to This Privacy Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be published on this page together with an updated effective date. We encourage you to review this policy periodically.

Contact Us

Flannery Group
D5 Santry Business Park
Santry
Dublin 9
Ireland
D09 P291

Email: Info@FlanneryGroup.ie
Telephone: 01-8428888