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Delivery Terms

Delivery

Delivery periods and dates are given in good faith but are not the subject of any warranty or condition, and time shall not be of the essence of the contract in these respects. No liability will attach to the Company if delivery periods or dates are not met for any reason whatsoever. Please advise us of any non-delivery within 5 days and confirm in writing to enable us to claim under the carriers' terms. Any shortages, damages or queries on delivery must be reported to us immediately and confirmed in writing within 2 days. For deliveries to third parties, we do not accept liability for shortage or non-delivery.

Please see our company terms & conditions for further information.

Returns & Exchanges

Duly authorised returns must be sent carriage paid to the Company and the Company advised in writing, giving authorised reference. On such return goods will be credited at the invoice price less a 15% handling charge. Equipment returns will incur a 25% handling charge and special-order items will incur a 50% handling charge. All returned goods must be returned unused, in good condition and in original packaging. Notification must be received in writing within 2 days of delivery.

Please see our company terms & conditions for further information.

Warranty Repairs

Flannery’s warranty does not include wear and tear, misuse, or products that have 'no commercial warranty'.

Machines requiring repair within warranty where in our judgement they have been misused or not maintained properly will be charged for.

We will contact you prior to doing this whenever possible.

Please call our customer service line on 01 – 842 8888 to arrange a repair.

Please see our company terms & conditions for further information.

Carriage

Carriage standard paid terms are: -Order Value Over €75 ex VAT - Delivery is Free. – Order Value Under €75 - Delivery is €9.45 plus VAT.

Please see our company terms & conditions for further information.