Frequently Asked Questions
Questions are always welcome. Whether it's about an order, a product or one of our services, we're here to help you get it right.
Can't find what you're looking for? Our team is happy to help. Get in touch via our contact page, WhatsApp, email or phone and we'll get back to you as soon as we can.
Do I need to have a business account to purchase items?
Do I need to have a business account to purchase items?
While Flannery Group supply businesses across Ireland with catering and hygiene products, you do not have to be a business to shop with us. We welcome orders of every size from all types of customers!
Do you have a showroom?
Do you have a showroom?
We currently do not have a showroom to browse products. However, for our full product ranges, you can shop online or browse our product catalogues. For businesses, we can also arrange sampling and sourcing of items under specific request. Demonstrations of machinery can also be arranged.
Do you deliver outside the Republic of Ireland?
Do you deliver outside the Republic of Ireland?
We currently only deliver within Ireland, including the Republic of Ireland and Northern Ireland. For more delivery information, see Delivery Terms.
Our approach protects your margins while future-proofing your business.
How do I set up a business/trade account with you?
How do I set up a business/trade account with you?
If you’re a business looking to set up an account with us, please visit here to fill out a trade account application.
The goods are faulty, what should I do?
The goods are faulty, what should I do?
We are always sorry to hear about goods that arrive faulty or damaged but we understand that these things can happen. Please contact us here or email us at info@flannerygroup.ie to report faulty or damaged goods to our team and allow us to rectify the situation.
Do you provide finance options?
Do you provide finance options?
At Flannery Group, we provide in-house financing, this means we don’t partner with third party providers. This allows us to keep extra costs at a minimum and provide low interest repayments to customers and businesses alike. You can view our finance options here, you’ll also find our finance table breakdown, requirements and how to apply!
I am having trouble logging into my account.
I am having trouble logging into my account.
If you are having issues with or cannot access your account, please contact Info@FlanneryGroup.ie for assistance.
I have an invoice/accounts query relating to my trade account, where can I contact accounts?
I have an invoice/accounts query relating to my trade account, where can I contact accounts?
If you need to speak to our Accounts Department, please contact Accounts@FlanneryGroup.ie
I can't find the product i'm looking for on the website?
I can't find the product i'm looking for on the website?
At Flannerys, we specialise in sourcing products from a reliable network of domestic and international partners. Contact us today if you have a specific requirement.
Is there bulk discounts available?
Is there bulk discounts available?
If you have a bulk requirement, please contact us at info@flannerygroup.ie. Our team can assist you with a quotation.